Help!

Click on the links below to see the help files.

• Acrobat Reader
  • How do I download Adobe Reader?
  • Why can't I open my Adobe Reader (PDF) file?
  • Create a Digital Signature in Adobe Reader
    
    
• Breeze
  • Can I view a demonstration of Breeze as used by a student?
  • May I review a thorough overiew of Breeze and related dowloads (created by the Breeze developers themselves)?
  • Create a New Meeting in Breeze
  • Reinstall Flash 9 (Fix the unable to "Upload" or "Share Desktop problem")
    
    
• Drachman Hall
  • How do I get help if I am teaching a class in Drachman Hall?


• CatMail
  • CatMail FAQ from UITS (includes how to forward your email)
    
    


• D2L
• How do I get my course on D2L? (BSN Instructors)
• How do I use the D2L dropbox?
• Why can't I see the logoff button in D2L?
• Why can't I see my courses in D2L?
• Does D2L have scheduled downtime for maintenance?
• How can I access an online D2L tutorial?
  
  
• Email
  • How can I change emails I want showing up in my Junk E-mail or being marked as Spam?
  • How do I forward email from my UA Webmail account to my College of Nursing email account?
  • What is the difference between basic and premium in WebOutlook?
  • How do I update my main University of Arizona listed Email address?
    
    
• Faculty
  • As a new faculty member at the College of Nursing, what software do I need for my home computer?
  • Are there Instructions for the Faculty Voting tool?
    
    
• Google
  • Catmail help (see Catmail above)
  • How to setup a Google account and start using Google Docs
    
    
• Kaplan
  • Kaplan Help/Contact information
  • Kaplan technical requirements
  • Kaplan Instant Start for Students
  • Kaplan Instant Start for Faculty
    
    
• My Own Computer
  • Why isn't my computer as fast as it used to be?
  • What can I do to protect my computer against viruses?
  • Should I do regular Windows Updates?
  • How can a router increase my computer's security?
  • Why do my wrists/neck/hands hurt when I work at the computer for long hours?
  • Should I back up my computer's data?
  • Where can I learn about keyboard shortcuts?
    
    
• NCLEX (Currently not available - click for more details)
  • How do I access the online NCLEX practice exams?
    
    
• NETID
  • How do I setup a main campus email account?
    
    
• Nurse ProCalc (Software for Nurses)
• How do I access Nurse ProCalc?
  
  
• Personal Info Sweep
  • How to run the Personal Information Sweep on your computer
    
    
• Phishing
  • What is Phishing?
    
    
• Power Point
• How do I add sound to Power Point?
• Fix "No Picture" problem in Impaticised PowerPoints caused by Java
  
  
• Real Player
  • How do I download Real Player?
  • What settings are needed to view Real Player in the College of Nursing?
  • Is there an online demonstration of the settings needed to view Real Player in the College of Nursing?
    
    
• Recognizing Common Dysrhythmias (Software for Nurses)
  • How do I access Recognizing Common Dysrhythmias?
    
    
• Resources: College of Nursing
  • How can I reset my password in WebOutlook?
  • How can I reset my password inside the College of Nursing?
  • How can I find the phone number of someone who works in the college?
  • Where can I find any College of Nursing alerts (such as building maintenance)?
  • How can I tell if anything is scheduled for the conference rooms around the college?
    
    
• Research Poster
  • How do a get my poster produced?
    
    
• Second Life
  • Student Guide to Second Life
  • Arizona Island Teleport Coordinates
  • An Introduction to Second Life (or Why Second Life?)
  • Second Life Quick Start (PDF)
    
    
• Software for Nurses
  • How do I access Nurse ProCalc?
  • How Do I access Case Study Scenarios?
  • How do I access Recognizing Common Dysrhythmias?
    
    
• Spyware / Adware
  • What is Spyware and what can I do about it?
    
    
• Technical Requirements
  • What do I need to participate in online courses?
    
    
• Turnitin for Graduate Comps
  • For Faculty - how to review submitted files
  • For Students - how to submit files
    
    
• Turnitin Quick Start
  • For Faculty
  • For Students
  • Turnitin Enrollment Tutorial
    
    

• VPN Connection
  • Connect to Nursing VPN service for Windows XP
  • Connect to Nursing VPN service for Windows Vista
    

• WebEx
  • Set up a webex meeting using the online Interface
  • Set up a webex meeting using Outlook
  • Install the WebEx Productivity Tool so you can create meetings in Outlook
  • Attend a WebEx meeting
    
    
• Web Video
  • What kind of web video camera should I buy?
    
    
• Word
  • How do I set Word 2007 to save as Word 97-2003?

Help Desk
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